Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Balenciaga crossbody bag?
For the leather shell, wipe gently with a soft, damp cloth and condition regularly with leather conditioner. The lambskin lining should be cleaned professionally. Avoid direct sunlight and store in the dust bag when not in use. The brass details can be polished with a soft cloth.
Does the Rodeo Messenger S fit true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size for the perfect fit.
What makes Balenciaga crossbody bags stand out from other luxury brands?
Balenciaga crossbody bags combine architectural design with premium materials. The Rodeo Messenger S features structured silhouettes, exceptional leather quality, and versatile styling options that transition seamlessly from day to night.
Can the strap be adjusted or removed completely?
Yes, the bag features a detachable strap system that allows for versatile carrying options. You can adjust the length or remove it entirely to carry as a clutch for different occasions.
