Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Balenciaga Low Top Sneakers?
Clean the sheepskin upper with a soft, damp cloth and mild leather cleaner. Allow to air dry naturally away from direct heat. The rubber sole can be cleaned with a damp cloth. Store in dust bags to maintain the textured finish.
Do these sneakers run true to size?
These Balenciaga sneakers typically run true to size. We recommend checking our size guide or contacting customer service for personalized sizing advice based on your foot measurements.
What occasions are these low top sneakers suitable for?
These versatile sneakers work perfectly for casual outings, weekend activities, and elevated streetwear looks. The premium materials and sophisticated design make them suitable for both day and evening casual occasions.
Are these Balenciaga sneakers comfortable for all-day wear?
Yes, featuring an EVA insole for cushioning and premium sheepskin construction for comfort. The low-profile design and quality materials provide excellent support for extended wear.
