Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How do I use the DFNS footwear cleaner kit?
Wet the cleaning brush and apply the footwear cleaner. Scrub gently on the shoe surface, then wipe clean with a damp cloth. Allow shoes to dry for 24 hours before wearing.
Is this cleaner safe for all shoe materials?
Yes, the water-based formula is safe for leather, suede, canvas, and synthetic materials. The fluorocarbon-free composition ensures gentle yet effective cleaning without damage.
How often should I clean my shoes with this kit?
For regular wear, clean shoes every 2-3 weeks. For heavily used footwear or after exposure to dirt and stains, clean immediately for best results.
What makes DFNS personal care products different?
DFNS uses water-based, fluorocarbon-free formulas that are environmentally conscious while delivering professional-grade cleaning results for premium footwear.
