Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How do I use DFNS Personal Care footwear cleaner?
Wet your cleaning brush and apply the footwear cleaner. Scrub gently in circular motions, then wipe clean with a damp cloth. Allow shoes to dry for 24 hours before wearing.
What materials is this cleaner safe for?
This water-based, fluorocarbon-free formula is safe for leather, suede, canvas, mesh, and synthetic materials. Always test on a small area first for delicate or exotic materials.
How often should I clean my shoes with this product?
For regular wear, clean shoes every 2-3 weeks. For heavily soiled footwear or after exposure to salt or mud, clean immediately to prevent permanent staining.
Is this cleaner environmentally friendly?
Yes, the water-based formula is free of fluorocarbons and harsh chemicals, making it an eco-conscious choice for shoe care without compromising cleaning effectiveness.
