Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How long does THE DOOR Eau de Parfum last?
With its 30% perfume concentration, this Extrait de Parfum offers exceptional longevity, typically lasting 8-12 hours on the skin with good projection throughout the day.
Is THE DOOR suitable for both men and women?
Yes, THE DOOR is a unisex fragrance designed to be worn by anyone. Its complex smoky profile with saffron and palo santo appeals to all genders.
How should I store and care for this fragrance?
Store your Extrait de Parfum in a cool, dry place away from direct sunlight and heat. Keep the bottle upright and tightly closed to preserve the 30% concentration and prevent evaporation.
What occasions is ROELEN THE DOOR best suited for?
This sophisticated fragrance works beautifully for evening events, special occasions, or as a distinctive daily signature scent for those who appreciate complex, smoky profiles.
