Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Signed by You Lise shoes?
Since specific materials are not provided, we recommend checking the care label inside your shoes. Generally, wipe clean with a soft damp cloth and allow to air dry. Store in a cool, dry place away from direct sunlight to maintain the vibrant colors.
Do the Signed by You Lise shoes run true to size?
We recommend consulting our size chart for the most accurate fit. If you're between sizes or have specific fit concerns, please contact our customer service team for personalized sizing advice.
What makes the Lise White - Royal Blue - Grass Green design special?
This exclusive colorway combines three distinctive hues in a sophisticated tri-color design. The contrast between pristine white, vibrant royal blue, and fresh grass green creates a unique statement piece that stands out in any wardrobe.
Can I wear these shoes for different occasions?
Absolutely! The versatile tri-color design makes these shoes perfect for both casual outings and more elevated occasions. The sophisticated color palette allows for creative styling with various outfits.
