Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What is the Ziggy Chen scarf made from?
This scarf is crafted from 100% cashmere, offering a soft handle and natural warmth.
How should I care for this cashmere scarf?
Cashmere should be hand washed cold or dry cleaned, then laid flat to dry. Avoid wringing to protect the fibers.
Does this scarf fit true to size?
Yes, this piece fits as expected according to standard sizing, so we recommend ordering your usual size.
What makes Ziggy Chen scarves distinctive?
Ziggy Chen scarves are known for their textured knitwear construction, muted colour palettes, and loose, tactile fringe detailing.
