Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for this Stone Island nylon bag?
Since this bag is made from 100% nylon, you can spot clean with a damp cloth and mild soap. For deeper cleaning, hand wash in cool water and air dry completely. Avoid machine washing or harsh chemicals to preserve the fabric and logo patch.
What size is this Stone Island shoulder bag?
This is a compact pouch bag designed for carrying essentials like phone, wallet, and keys. For exact dimensions, please check the product specifications or contact our customer service team.
Can this bag be worn crossbody?
Yes, the adjustable strap allows you to wear this Stone Island bag as both a shoulder bag and crossbody style, making it versatile for different occasions and personal preferences.
Is this bag suitable for travel?
Absolutely! The durable nylon construction and secure zip closure make it perfect for travel. It's compact enough for day trips while keeping your essentials organized and easily accessible.
