Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Moncler down jacket?
Machine wash cold on gentle cycle with down-specific detergent. Tumble dry low with tennis balls to maintain loft. The nylon shell and down padding require gentle care to preserve insulation properties.
Does the Igelle jacket fit true to size?
Yes, this item fits true to size according to standard sizing. The model is 1.75m and wears size 0. Order your usual size for the best fit.
What makes Moncler down jackets special?
Moncler down jackets feature premium 90% down padding for exceptional warmth-to-weight ratio. The high-quality nylon construction and expert craftsmanship ensure durability and style.
Can I wear this jacket for both casual and dressier occasions?
Absolutely. The Igelle jacket's elegant design makes it versatile enough for city wear, casual outings, and more polished looks when layered appropriately.
