Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Ganni Bou Bag Small Grained?
Clean the polyurethane surface with a damp cloth and mild soap. Allow to air dry completely. The recycled polyester materials are durable but avoid harsh chemicals or machine washing.
What size should I order for the Ganni Bou Bag?
The item fits as expected according to standard sizing. Order your usual size. This bag has a true to size fit for optimal comfort and style.
Is the Ganni Bou Bag suitable for everyday use?
Yes, the structured design and durable recycled materials make it perfect for daily wear. The adjustable strap allows versatile styling from crossbody to shoulder carry.
What occasions work best with this crossbody bag?
This versatile bag transitions seamlessly from casual brunches to evening events. The textured surface and braided handle add sophistication to any outfit.
