Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Alaïa leather flats?
Since these flats are made from 100% leather, wipe them with a damp cloth to remove surface dirt. Apply leather conditioner regularly to maintain suppleness and avoid direct sunlight when storing to prevent cracking.
Do these Alaïa flats run true to size?
Yes, these flats fit true to size according to standard sizing. We recommend ordering your usual shoe size for the best fit.
What occasions are these pointed toe flats suitable for?
These versatile Alaïa flats work beautifully for office wear, dinner dates, gallery openings, and sophisticated daytime events. The pointed toe and belted heel detail make them elegant enough for formal occasions.
Can I wear these slingback flats with both casual and formal outfits?
Absolutely. The refined design transitions seamlessly from tailored workwear to evening ensembles. Pair them with midi skirts for sophistication or wide-leg trousers for modern elegance.
