Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Balenciaga low top sneakers?
Since these sneakers are made with sheepskin outer material, gently wipe with a damp cloth to clean. Allow to air dry naturally and avoid direct sunlight. The rubber sole can be cleaned with mild soap and water.
Do these sneakers fit true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size for the best fit.
What makes these Balenciaga sneakers special?
These City sneakers feature premium sheepskin construction, distinctive metallic finish, and signature textured detailing that showcases Balenciaga's luxury craftsmanship and modern design aesthetic.
Can these sneakers be worn for different occasions?
Absolutely. The metallic finish and luxury materials make them perfect for both casual outings and elevated streetwear looks, offering versatility for various styling occasions.
