Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Balenciaga Bel Air Tote?
For smooth calfskin, gently wipe with a clean, damp cloth to remove surface dirt. Use a leather conditioner every few months to maintain suppleness. Store in the dust bag provided and avoid direct sunlight or heat sources.
What size is the Bel Air Tote S and what can it fit?
The Bel Air Tote S is designed as a compact yet functional size. It comfortably fits daily essentials like your phone, wallet, keys, and small cosmetics bag, making it perfect for everyday use or evening occasions.
Are Balenciaga top handle bags worth the investment?
Balenciaga top handle bags represent exceptional craftsmanship and timeless design. The premium materials, meticulous construction, and iconic status make them valuable additions to any luxury handbag collection.
Does the Bel Air Tote come with authentication cards?
Yes, authentic Balenciaga bags include proper authentication materials. Your Bel Air Tote will arrive with original packaging, dust bag, and authenticity documentation as standard.
