Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Puma flats?
Since these flats feature a 100% leather upper, wipe clean with a damp cloth and allow to air dry. Apply leather conditioner regularly to maintain the snakeskin pattern's appearance. The rubber sole can be cleaned with mild soap and water.
Do these Puma flats run true to size?
Yes, these flats fit true to size according to standard sizing. The model shown is 1.78m (5.8ft) and wears size EU39. We recommend ordering your usual size for the best fit.
What occasions are these ballet flats suitable for?
These versatile flats work beautifully for casual outings, office wear, weekend brunches, and travel. The snakeskin pattern adds sophistication while maintaining comfort for extended wear.
Are these flats comfortable for walking?
Absolutely. The textured rubber sole provides good grip and cushioning. The low heel design and leather construction ensure comfort during daily activities and light walking.
