Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Loewe leather tote bag?
Since this bag is crafted from 100% leather, wipe gently with a soft, damp cloth to remove surface dirt. Condition the leather regularly with a quality leather conditioner to maintain suppleness. Store in the dust bag provided and avoid prolonged exposure to direct sunlight or heat sources.
What size items can fit in the Puzzle Fold Tote Medium?
The medium size offers a spacious interior compartment that easily accommodates daily essentials including a laptop, wallet, phone, and cosmetics. The matching interior pouch helps organize smaller items like keys and cards for easy access.
Is this Loewe bag suitable for both work and casual occasions?
Absolutely. The geometric design and premium leather construction make this tote versatile enough for professional settings while remaining stylish for casual outings. The structured shape maintains its elegance whether paired with business attire or weekend wear.
What makes the Puzzle Fold design unique?
The Puzzle Fold features Loewe's signature geometric pattern that creates visual depth and architectural interest. The textured leather surface combined with the structured silhouette represents the brand's innovative approach to luxury handbag design.
