Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What makes these Alaïa Heels unique?
These Alaïa Heels feature a distinctive fishnet upper design. The mesh texture creates a sculptural, second-skin effect on the foot. It's a signature element of Alaïa's footwear craftsmanship.
Do these Alaïa pumps run true to size?
Yes, this style fits true to size. The model is 1.74m and wears EU39. Order your usual size for the best fit.
How should I care for fishnet pumps?
Store these pumps in their dust bag when not in use. Avoid contact with water or rough surfaces. Consult the care label for specific material guidance.
What is the heel height of these pumps?
These pumps feature a 55mm heel, marked in the style name. This height offers a comfortable balance of elegance and wearability.
What occasions are these heels best suited for?
These heels are perfect for evening events and cocktail parties. They also work beautifully for dinners or special occasions. The sculptural design makes a statement anywhere.
