Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for this Bottega Veneta crossbody bag?
Since this bag is crafted from 100% lamb leather, gently wipe with a soft, damp cloth to remove surface dirt. Apply leather conditioner every few months to maintain suppleness. Store in the dust bag provided and avoid direct sunlight to prevent fading.
What are the dimensions of the Jim Queen Medium Bag?
This is a medium-sized crossbody bag designed for daily essentials. For exact measurements, please check the size chart or contact our customer service team for detailed dimensions.
Can this Bottega Veneta bag be worn multiple ways?
Yes, this versatile design offers multiple carrying options. Use the dual short handles for handheld carry or attach the adjustable long strap for crossbody or shoulder wear.
Is this bag suitable for both casual and formal occasions?
Absolutely. The sophisticated woven leather design and structured silhouette make it perfect for transitioning from business meetings to evening events seamlessly.
