Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for this Valentino shoulder bag?
Since this bag is made from 100% calf leather and 100% sheepskin leather, we recommend professional leather cleaning for best results. For daily maintenance, gently wipe with a soft, dry cloth and store in the dust bag provided. Avoid exposure to direct sunlight and moisture.
What are the dimensions and does it fit everyday essentials?
This structured shoulder bag features a rectangular silhouette designed to accommodate daily essentials like your phone, wallet, keys, and small cosmetics. The adjustable strap allows for comfortable crossbody or shoulder wear. For exact measurements, please check the size guide or contact our customer service team.
Is this Valentino shoulder bag suitable for formal occasions?
Absolutely. The VLogo Plaque design with its premium materials and sophisticated color combination makes it perfect for both casual outings and formal events. The gold-toned hardware and structured silhouette add an elegant touch to any ensemble.
Can the strap length be adjusted for different carrying styles?
Yes, this bag features an adjustable leather shoulder strap that can be customized for comfortable crossbody or traditional shoulder carrying. The versatile design allows you to adapt the bag to your preferred style and outfit requirements.
