Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How do I use the DFNS footwear refresher properly?
Spray evenly inside shoes after wear. Allow 24 hours for probiotic components to eliminate odors completely. Safe for daily use on all footwear types.
Is this footwear refresher safe for all shoe materials?
Yes, the water-based, non-toxic formula is safe for leather, canvas, synthetic materials, and athletic shoes. The biodegradable ingredients won't damage or stain.
How long does one 150ml bottle last?
One bottle provides approximately 150-200 applications depending on shoe size. Perfect for 2-3 months of regular use for most people.
Can I use this on wet or damp shoes?
For best results, apply to dry shoes. The probiotic formula works most effectively when shoes are clean and dry before application.
