Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my UGG Low Top Sneakers?
Clean the fabric upper with a soft brush and mild soap solution. Allow to air dry completely. The rubber sole can be wiped clean with a damp cloth. Avoid machine washing to maintain the sneaker's shape and materials.
Do these UGG sneakers run true to size?
Yes, these sneakers have a true to size fit. We recommend ordering your regular sneaker size for the best comfort and fit.
Are these low top sneakers suitable for everyday wear?
Absolutely. The combination of mesh breathability, suede durability, and cushioned sole makes them perfect for daily activities, casual outings, and light athletic wear.
What makes UGG sneakers different from other brands?
UGG combines their signature comfort expertise with contemporary sneaker design. The result is footwear that offers superior cushioning, premium materials, and versatile styling that works across seasons.
