Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Puma flats?
Since these flats feature 100% leather upper with hair-on-hide texture, gently wipe with a damp cloth to remove surface dirt. Avoid soaking and allow to air dry naturally. The rubber sole can be cleaned with mild soap and water. Store in a cool, dry place away from direct sunlight.
Do these Puma flats run true to size?
These flats generally run true to size. The slip-on design with elastic cross straps provides a secure, comfortable fit. If you're between sizes, we recommend sizing up for optimal comfort, especially if you have wider feet.
Are these flats suitable for all-day wear?
Yes, the ballet-style silhouette and low-profile gum rubber sole provide comfortable support for extended wear. The leather upper molds to your foot over time, enhancing comfort with each wear.
What occasions are these cow print flats appropriate for?
These versatile flats work beautifully for casual outings, weekend brunches, shopping trips, and smart-casual office environments. The distinctive cow print adds personality while maintaining sophisticated appeal.
