Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these UGG Low Top Sneakers?
Since these sneakers feature a 100% leather upper, wipe clean with a damp cloth and allow to air dry. Apply leather conditioner occasionally to maintain suppleness. The rubber sole can be cleaned with mild soap and water.
Do these UGG sneakers run true to size?
Yes, the UGG Lowmel sneakers run true to size. We recommend ordering your regular sneaker size for the best fit.
Are these UGG Low Top Sneakers suitable for daily wear?
Absolutely. The chunky rubber sole and padded interior lining make these sneakers perfect for all-day comfort and everyday activities.
What makes these sneakers different from other UGG footwear?
These low-top sneakers showcase UGG's versatility beyond boots, featuring premium leather construction and contemporary street styling while maintaining the brand's comfort standards.
