Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Ganni crossbody bag?
Given the mixed material construction of polyester, leather, and polyurethane, spot clean with a damp cloth for the polyester areas and use leather cleaner for leather sections. Avoid soaking and store in a dust bag when not in use.
What size is the Kat Baguette and does it fit true to size?
This item comes in one size and fits as expected according to standard sizing. The model shown is 1.78m (5.8ft) wearing the one-size option. Order your usual preference for crossbody bags.
What can I fit inside the Ganni Kat Baguette crossbody bag?
The compact size is designed for essentials like your phone, cards, keys, and small cosmetics. Perfect for hands-free convenience during daily activities or special occasions.
Is this crossbody bag suitable for evening wear?
Absolutely. The polished finish and metallic clasp detail make it elegant enough for evening events while maintaining the versatility for daytime use.