Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Ganni Bou Bag Small Grained?
Since this bag is made from polyester and polyurethane materials, gently wipe with a damp cloth to clean. Avoid harsh chemicals and store in the dust bag when not in use to maintain the textured finish.
What size is the Ganni Bou Bag and does it fit true to size?
This item comes in one size and fits as expected according to standard sizing. The compact design is perfect for carrying essentials like your phone, cards, and keys.
Is the Ganni Bou Bag suitable for evening events?
Absolutely! The gold hardware detailing and sophisticated textured finish make it perfect for evening occasions, while the twisted handle adds an elegant touch to any outfit.
What makes this bag sustainable?
The Ganni Bou Bag is crafted from 52% recycled polyester in the shell and 85% recycled polyester in the lining, reflecting Ganni's commitment to sustainable luxury fashion.
