Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my sterling silver necklace?
Clean your sterling silver necklace with a soft polishing cloth to maintain its shine. Store in a dry place, preferably in anti-tarnish pouches. Avoid contact with perfumes, lotions, and harsh chemicals to prevent tarnishing.
What size should I order for the Chain Mini Thank You necklace?
The item fits as expected according to standard sizing. Order your usual size. This necklace features true to size fitting for comfortable everyday wear.
Is this Werkstatt MüNchen necklace suitable for everyday wear?
Yes, this sterling silver necklace is designed for daily wear. The durable construction and timeless design make it perfect for both casual and formal occasions.
Can I layer this necklace with other jewelry pieces?
Absolutely. The minimalist design makes it ideal for layering with other Werkstatt MüNchen pieces or complementary jewelry. The subtle chain works beautifully in mixed metal combinations.
