Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Acne Studios balaclava?
Since this balaclava is made from 100% wool, we recommend hand washing in cool water with wool-specific detergent. Lay flat to dry and avoid direct heat or sunlight to maintain the shape and quality.
Does the Acne Studios balaclava fit true to size?
The balaclava features stretchy wool material that provides a comfortable fit for most head sizes. The ribbed edges ensure a snug yet flexible fit around the face and neck.
What makes this balaclava special compared to others?
This Acne Studios piece features premium 100% wool construction, subtle embroidered branding, and the brand's signature minimalist aesthetic. The quality craftsmanship and Scandinavian design philosophy set it apart.
Can I wear this balaclava for different occasions?
Absolutely. The minimalist design works for both urban styling and outdoor activities. It pairs beautifully with contemporary outerwear and adds a luxury touch to casual winter looks.