Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Alaïa goatskin leather shoulder bag?
Since this bag is crafted from 100% goatskin leather, gently wipe with a clean, damp cloth to remove surface dirt. Apply a leather conditioner every few months to maintain suppleness. Store in the dust bag provided and avoid direct sunlight or extreme temperatures.
What size items can fit in the Hip East West shoulder bag?
The east-west orientation is designed for daily essentials like your phone, wallet, keys, and small cosmetics. The crescent shape maximizes interior space while maintaining the bag's sleek silhouette. Check the product dimensions for specific measurements.
Can I wear this Alaïa shoulder bag as a crossbody?
Yes, the adjustable leather strap allows you to wear it as both a shoulder bag and crossbody style. The versatile strap length accommodates different body types and styling preferences for maximum comfort and functionality.
Is this bag suitable for evening occasions?
Absolutely. The sophisticated black leather and gold-tone hardware make it perfect for evening events. The architectural crescent silhouette adds an elegant sculptural element that complements both cocktail attire and formal wear.