Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Balenciaga brass necklace?
Since this necklace is made from 100% brass, clean gently with a soft cloth and mild soap. Avoid harsh chemicals and store in a dry place to prevent tarnishing. Polish occasionally with brass cleaner to maintain shine.
What are the dimensions of the Carousel Eiffel Collector necklace?
The necklace measures L18.12 x H10.44 x W0.52 inches, providing substantial presence while remaining comfortable for extended wear.
Is this Balenciaga necklace suitable for everyday wear?
Yes, the adjustable chain and durable brass construction make it perfect for both everyday styling and special occasions. The versatile design complements various necklines and outfit styles.
Does the necklace come with authentic Balenciaga packaging?
Yes, this collector piece arrives with authentic Balenciaga packaging and documentation, ensuring its genuine luxury status and collectible value.