Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Balenciaga sneakers?
Since these sneakers are made from 100% polyester, clean them with a damp cloth and mild soap. Allow to air dry completely and avoid direct heat or sunlight to maintain the material integrity.
How do these Balenciaga Low Top Sneakers fit?
These sneakers fit large and run large according to the sizing guide. We recommend considering a half size down from your usual size for the best fit.
What makes the 3XL Nylon Lace design unique?
The 3XL silhouette features an oversized contemporary design with textured nylon construction. The combination of smooth and textured surfaces creates a distinctive modern aesthetic that defines Balenciaga's innovative approach to luxury sneakers.
Are these sneakers suitable for everyday wear?
Yes, these luxury sneakers are designed for versatile wear. The durable polyester construction and cushioned interior make them comfortable for daily use while maintaining their high-fashion appeal.
