Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for this Balenciaga wool coat?
This 100% wool coat requires professional dry cleaning only. Avoid direct sunlight when storing. Use cedar hangers to maintain the structured shoulders. Allow the coat to air between wears.
Does this Balenciaga coat run true to size?
This coat features a tailored longline silhouette with structured shoulders. We recommend checking our size chart or contacting customer service for personalized fit guidance.
What occasions are best for wearing this double-breasted coat?
This sophisticated coat is perfect for formal business meetings, evening events, and upscale social occasions. The classic design makes it suitable for both professional and social settings.
What makes Balenciaga coats worth the investment?
Balenciaga coats combine exceptional craftsmanship with timeless design. The premium wool construction and meticulous tailoring ensure longevity. Each piece represents luxury fashion heritage.