Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these New Balance sneakers?
Clean with a soft brush and mild soap solution. Allow to air dry completely away from direct heat. For suede areas, use a suede brush to maintain texture.
Do these New Balance low top sneakers run true to size?
These sneakers typically run true to size. We recommend checking our size chart or contacting customer service for specific fit guidance.
What occasions are these sneakers suitable for?
These versatile sneakers work perfectly for casual outings, weekend activities, light workouts, and everyday urban wear.
Are these sneakers comfortable for walking long distances?
Yes, the cushioned sole and quality construction provide excellent support for extended wear and walking.
