Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these New Balance sneakers?
Clean the leather panels with a damp cloth and mild soap. Allow the soft French terry fabric to air dry completely. Avoid machine washing to preserve the mixed materials.
Do these low top sneakers run true to size?
These sneakers typically run true to size. We recommend checking our size chart or contacting customer service for specific fit guidance.
What makes these New Balance sneakers special?
The U2002DXV1 features premium mixed materials including soft French terry fabric and quality leather construction. The modern design combines comfort with contemporary style.
Can I wear these sneakers for athletic activities?
While designed with comfort in mind, these are lifestyle sneakers best suited for casual wear and light activities rather than intensive sports.
