Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What is this FREI-MUT sweater made from?
It is crafted from 87% yak, 10% recycled nylon, and 3% spandex for warmth with gentle stretch.
How should I care for the yak knit?
Hand wash cold or dry clean to preserve the yak fibers, and lay flat to dry.
Does this sweater run true to size?
Yes, it fits true to size. The model is 1.88m and wears a size M/48, so we recommend ordering your usual size.
Is the boxy fit meant to be oversized?
Yes, the silhouette is intentionally oversized and relaxed, designed to sit loosely through the body and sleeves.
What occasions suit this FREI-MUT sweater?
Its relaxed knit and turtleneck make it ideal for casual layering in cooler weather, from daily wear to weekend styling.