Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How do Alaïa Low Top Sneakers fit?
The item fits as expected according to standard sizing. Order your usual size for the perfect fit.
How should I care for these luxury sneakers?
Since specific materials aren't provided, we recommend checking the care label inside the shoe. Generally, wipe with a soft, damp cloth and allow to air dry. Avoid harsh chemicals and direct sunlight.
What occasions are these Alaïa sneakers suitable for?
These versatile low top sneakers work beautifully for casual outings, weekend activities, travel, and even smart-casual office environments. Their minimalist design makes them incredibly adaptable.
Are these sneakers true to size?
Yes, these Alaïa sneakers have a true to size fit. We recommend ordering your usual European size for optimal comfort and fit.
