Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Loewe shoulder bag?
For the calfskin leather exterior, gently wipe with a soft, dry cloth and condition regularly with leather conditioner. The cotton-linen interior can be spot cleaned with a damp cloth. Avoid direct sunlight and store in the dust bag when not in use.
What are the dimensions of the Puzzle Edge Small Bag?
This is the small size in the Puzzle Edge collection, designed as a compact shoulder bag perfect for daily essentials. For exact measurements, please check the size guide or contact our customer service team.
Can this Loewe shoulder bag be worn crossbody?
Yes, the adjustable shoulder strap allows for versatile wearing options including shoulder carry, crossbody style, or hand carry using the top handle for maximum flexibility.
Is this bag suitable for both day and evening wear?
Absolutely. The sophisticated dark blue color and structured design make it perfect for transitioning from professional daywear to elegant evening occasions.
