Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for this Balenciaga knitwear sweater?
Since this sweater is made from 100% wool, we recommend hand washing in cool water with wool-specific detergent or dry cleaning for best results. Lay flat to dry and avoid direct sunlight to maintain the fabric's integrity.
What is the fit like on this poloneck sweater?
This sweater has a relaxed fit for comfortable everyday wear. The model is 1.89m (6.2ft) and wears a size M. We recommend checking our size chart for the best fit.
Is this Balenciaga knitwear suitable for formal occasions?
Yes, the refined beige color and classic poloneck design make it perfect for smart-casual to semi-formal settings. It pairs beautifully with tailored trousers or under a blazer.
What makes this sweater worth the investment?
This piece combines Balenciaga's luxury craftsmanship with premium 100% wool construction. The timeless design and superior materials ensure longevity and versatility in your wardrobe.