Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Balenciaga Palermo BB Loafer?
Since no specific materials are listed in the product details, we recommend checking the care label inside the shoe. Generally, leather loafers should be wiped with a soft, damp cloth and conditioned regularly with quality leather conditioner. Store with shoe trees to maintain shape and avoid direct sunlight.
Does the Palermo BB Loafer fit true to size?
Yes, this item fits true to size according to standard European sizing. The model shown is 1.79m (5.9ft) and wears size EU40. We recommend ordering your usual size for the best fit.
What occasions are suitable for wearing the Balenciaga Palermo BB Loafer?
These versatile loafers work beautifully for business meetings, dinner dates, smart-casual events, and sophisticated weekend outings. The premium lambskin and aged silver hardware make them appropriate for both professional and social settings.
What makes the Palermo BB Loafer special compared to other luxury loafers?
The Balenciaga Palermo BB Loafer features distinctive aged silver hardware detailing and premium lambskin construction. The Italian craftsmanship combined with Balenciaga's modern design aesthetic creates a unique luxury footwear piece that stands out in any wardrobe.
