Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Loewe crossbody bag?
Since this bag is made from 100% leather, wipe gently with a damp cloth and condition regularly with leather conditioner. Avoid direct sunlight and store in the dust bag when not in use to maintain the leather's quality.
What size items can fit in the Puzzle Edge Small Bumbag?
This compact crossbody bag is designed for essentials like your phone, wallet, keys, and small personal items. The front zipper pocket provides additional organization for quick-access items.
Is this Loewe crossbody bag suitable for formal occasions?
Yes, the sleek angular design and premium leather construction make this bag versatile enough for both casual and formal settings. The sophisticated silhouette complements tailored looks beautifully.
Can the strap length be adjusted?
Yes, the bag features an adjustable strap that allows you to customize the length for comfortable crossbody or shoulder wear, adapting to your preferred carrying style.
