Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Loewe shearling sneakers?
Clean shearling gently with a soft brush to maintain texture. Avoid water exposure and store in a cool, dry place. For deep cleaning, consult a professional leather cleaner experienced with luxury materials.
Do these Loewe low top sneakers run true to size?
These sneakers generally run true to size. The shearling lining may feel snug initially but will conform to your foot. We recommend checking our size guide or contacting customer service for personalized fitting advice.
What occasions are these Ballet Runner sneakers suitable for?
These versatile sneakers work for casual outings, weekend brunches, travel, and elevated streetwear looks. The luxurious shearling makes them perfect for cooler weather styling.
Are these sneakers comfortable for all-day wear?
Yes, the shearling lining provides natural cushioning and temperature regulation. The rubber sole offers excellent support, making them comfortable for extended wear throughout the day.
