Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How do the ON Running Cloudhorizon 2 M sneakers fit?
These sneakers fit true to size according to standard sizing. The model is 1.75m (5.7ft) and wears a size EU44. We recommend ordering your usual size for the best fit.
How should I care for these low top sneakers?
Clean with a damp cloth and mild soap for the mesh upper. Allow to air dry completely before storing. Avoid machine washing to maintain the shoe's structure and materials.
What makes the perforated midsole special?
The perforated midsole provides enhanced cushioning and breathability. This technology allows for better air circulation while maintaining responsive support during movement.
Are these sneakers suitable for running?
Yes, these ON Running sneakers are designed for both athletic performance and casual wear. The mesh upper and specialized midsole provide comfort for various activities.
