Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these New Balance flats?
Clean the synthetic and mesh upper with a damp cloth and mild soap. Allow to air dry away from direct heat. The mesh material requires gentle cleaning to maintain breathability.
Do these flats run true to size?
These New Balance flats generally run true to size. We recommend checking our size chart for the most accurate fit, as the sleek design may feel different from traditional athletic footwear.
What occasions are these metallic flats suitable for?
These versatile flats work perfectly for smart-casual events, creative workplaces, weekend outings, and contemporary social gatherings where comfort meets style.
Are New Balance flats comfortable for extended wear?
Yes, these flats feature New Balance's comfort technology with a supportive sole design. The breathable mesh upper ensures comfort during extended wear throughout the day.
