Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Burberry leather flats?
Since these flats are made from leather, wipe them with a damp cloth to remove dirt and condition regularly with leather conditioner. Avoid direct sunlight and store in a dust bag when not in use to maintain their premium finish.
Do these Burberry flats run true to size?
Yes, these flats fit true to size according to standard sizing. The model is 1.78m (5.8ft) and wears a size EU39. Order your usual size for the best fit.
What occasions are these mules suitable for?
These versatile Burberry flats work perfectly for business meetings, lunch dates, shopping trips, and casual evening events. The sleek design makes them appropriate for both professional and social settings.
Can I wear these flats with both casual and formal outfits?
Absolutely. The classic black leather design and decorative strap detail make these mules versatile enough to complement everything from tailored suits to casual denim and flowing dresses.