Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my UGG sheepskin mittens?
Since these mittens are made from 100% sheepskin, spot clean with a damp cloth when needed. Allow to air dry naturally away from direct heat. For deeper cleaning, use a specialized sheepskin cleaner following the product instructions.
Do these UGG gloves run true to size?
Yes, these mittens have a true to size fit. They're designed to provide comfortable coverage without being too tight or loose. Available in S/M and L/XL sizes to accommodate different hand sizes.
Are these mittens suitable for very cold weather?
Absolutely. The 100% sheepskin construction provides excellent insulation and natural temperature regulation. The plush interior keeps hands warm while the durable exterior protects against wind and cold.
What makes UGG gloves different from other winter mittens?
UGG mittens feature premium sheepskin that naturally wicks moisture while providing superior warmth. The signature embroidered logo and fur trim details reflect the brand's commitment to luxury comfort and iconic style.