Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Alaïa tote bag?
Since this bag is crafted from 100% calf leather, wipe gently with a clean, damp cloth to remove surface dirt. Condition the leather regularly with a quality leather conditioner. Store in the dust bag provided and avoid direct sunlight to prevent fading.
What size should I order for the Alaïa tote?
This item fits as expected according to standard sizing. The model shown is 1.75m (5.7ft) and wears size OS. Order your usual size for the best fit.
Is this Alaïa tote suitable for everyday use?
Yes, the structured design and durable calf leather construction make this tote perfect for daily use. The dual handles provide comfortable carrying for work, shopping, or social occasions.
What occasions are best for wearing this tote bag?
This versatile tote works beautifully for professional settings, lunch meetings, shopping trips, and evening events. The minimalist design complements both casual and formal outfits.
