Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Loewe leather flats?
Since these mules are made from 100% leather upper and sole, wipe gently with a damp cloth to remove dirt. Apply leather conditioner regularly to maintain suppleness and avoid direct sunlight for storage.
Do these Loewe flats run true to size?
Yes, this item fits as expected according to standard sizing. The fit type is true to size, so we recommend ordering your usual size for the best fit.
What occasions are these mules suitable for?
These versatile flats work beautifully for office settings, casual weekend outings, and evening dinners. The elegant design transitions seamlessly from day to night.
Are these mules comfortable for all-day wear?
The soft leather construction and slip-on design provide comfortable wear. The leather sole offers natural breathability for extended comfort throughout the day.
