Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Werkstatt MüNchen sterling silver necklace?
Clean your sterling silver necklace with a soft polishing cloth. Store in a dry place away from moisture. Avoid contact with perfumes and lotions to maintain the silver's shine.
Does this Werkstatt MüNchen necklace fit true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size for the perfect fit.
What makes Werkstatt MüNchen necklaces special?
Each piece is handcrafted in Germany using premium materials. The brand combines traditional silversmithing techniques with contemporary design for unique luxury jewelry.
Can this pearl necklace be worn daily?
Absolutely. The sterling silver construction and quality pearls make it durable enough for everyday wear while maintaining its elegant appearance.
