Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What materials are used in the Jacquemus Les Tennis sneakers?
The sneakers feature a textured suede upper, a rubber sole, and contrast detailing at the heel. Specific care instructions depend on the exact suede treatment, so gentle brushing and suede-specific protectors are recommended.
How do the Jacquemus Low Top Sneakers fit?
These sneakers fit true to size. The model shown is 1.79m (5.9ft) tall and wears a size EU37, and the shoe fits as expected according to standard sizing. We recommend ordering your usual size.
What occasions are these sneakers suitable for?
Les Tennis sneakers are designed for versatile daily wear, ideal for pairing with casual or smart-casual outfits. Their minimalist design makes them suitable for both relaxed and elevated settings.
How should I clean suede sneakers like these?
To maintain the suede upper, use a soft brush to remove surface dirt and avoid water exposure. Applying a suede protector spray periodically helps preserve texture and color.
Do the Jacquemus Low Top Sneakers run narrow or wide?
According to the size and fit guidance, these sneakers fit true to size with no noted width variations. Standard sizing applies, so ordering your usual size is recommended.
