Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What material is the Balenciaga Le City Flap Messenger made from?
This bag is crafted from 100% leather, giving it a glossy finish and a durable, structured feel.
How should I care for this leather crossbody bag?
Since the bag is made entirely of leather, it should be kept away from moisture and direct sunlight. Clean it with a soft, dry cloth and use a leather conditioner periodically to maintain its glossy finish.
Does the Le City Flap Messenger fit true to size?
Yes, this bag fits as expected and follows standard sizing, so you can confidently order your usual size. The model shown, who stands 1.89m (6.2ft) tall, wears the OS size.
Is this Balenciaga crossbody bag suitable for everyday use?
Absolutely. Its compact rectangular shape, adjustable strap, and front zip pocket make it ideal for daily essentials, whether for work, travel, or casual outings.
What sets Balenciaga crossbody bags apart from other designer bags?
Balenciaga crossbody bags are known for their sleek, minimalist silhouettes combined with bold metal hardware, offering a distinctive urban-luxury aesthetic that balances function and style.