Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Loewe flats?
Since these flats are made from lambskin, gently wipe with a soft, damp cloth to remove surface dirt. Apply a leather conditioner regularly to maintain suppleness. Store in a dust bag and avoid direct sunlight to preserve the leather's quality.
Do these Loewe flats run true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size for the best fit.
What occasions are these knotted mules suitable for?
These versatile flats work beautifully for business meetings, lunch dates, gallery openings, and sophisticated casual outings. The elegant knotted design elevates any ensemble.
Are these flats comfortable for all-day wear?
The premium lambskin construction and flat sole design provide excellent comfort. The slip-on style eliminates pressure points, making them ideal for extended wear.
