Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How does the On Running Cloudtilt 1 M fit?
The Cloudtilt 1 M fits true to size according to standard sizing. The model shown is 1.79m (5.9ft) and wears a size EU44. We recommend ordering your usual size for the best fit.
How should I care for my Cloudtilt 1 M sneakers?
Clean the recycled polyester mesh upper with a damp cloth and mild soap. Allow to air dry naturally. For the rubber outsole, use a soft brush to remove dirt. Avoid machine washing to preserve the TPU overlays and Helion™ midsole technology.
What makes the Cloudtilt 1 M sustainable?
The sneakers feature 100% recycled polyester in the upper and insole, plus a Helion™ superfoam midsole made from 75% recycled materials. This construction reduces environmental impact while maintaining premium performance standards.
Are these sneakers suitable for running?
Yes, the Cloudtilt 1 M is designed for performance with segmented cushioning technology and responsive Helion™ superfoam. The perforated upper provides ventilation, making them excellent for training and casual running.
